Joseph Carothers

Founding Engineer - Enterprise AI Platforms

I build production AI systems for high-stakes teams

I'm Joe Carothers, a full-stack engineer turning AI voice, analytics, and workflow automation into enterprise products that handle live customer interactions at scale.

  • Millions of AI phone calls a month in production
  • Led a Fortune 100 bank rollout, live since Sept 2025
  • Full-stack product and platform ownership
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Experience

Salient

Founding Engineer

San Francisco, CA
01/2025 - Present
  • Build and own customer-facing platform surfaces — user management, reporting, analytics, and human-in-the-loop compliance review — for 20+ enterprise clients. The platform handles millions of AI phone calls a month.
  • Developed core AI voice-agent infrastructure — conversational memory, interruption handling, speech timing, and text normalization — running live calls at that scale.
  • Led engineering for a Fortune 100 bank: adapted the full platform (frontend, APIs, agent orchestration, SIP, databases) to run inside its locked-down environment and took it from pilot to production in September 2025. It now handles over a million calls a month.
  • Set the release and evaluation standards for the enterprise deployment: exact versioned releases with digest-matched deploys, frozen evaluation campaigns, and independent review of agent-written changes.
  • Now leading self-serve product work: a visual conversation-flow builder for designing and managing AI agents, and an AI-powered reporting builder that generates custom reporting UIs on demand.
  • Expanding the platform into new communication channels like SMS to broaden how AI agents reach customers

Action Network

Software Engineer

Remote
07/2022 - 10/2024
  • Built the shared UI component library for promotions, adopted across multiple products and properties

CMDI

Client Representative & Front End Developer

Tysons Corner, VA
04/2020 - 07/2022
  • Created and Managed marketing/blog website using a headless CMS & NextJS

Cherry Communications

Supervisor

Tallahassee, FL
05/2019 - 04/2020
  • Promoted within 8 months for exceeding employee standards

Selected work / 01—03

Systems you can explore.

AI products, investigation tools, and enterprise systems. See what I built, why it matters, and how the experience works.

More projects

Call Review Workspace

Tools for reviewing AI voice-agent calls. One call at a time, see what the agent said next to what it actually did. Across many calls, see where they go.

Enterprise Voice AI

Testing tools for enterprise phone agents that verify accounts, take payments and transfer callers. An evaluation console, comparison APIs, tool-result capture and a few hard call-state fixes.

Platform Chat

An AI analyst inside a voice-AI platform. Ask about your calls in plain English and it counts, searches and reads them, then answers with links to the calls it used.

Scout

An AI investigator for voice-agent calls. Ask why something keeps going wrong; it searches tens of thousands of calls, reads the ones that matter, and only reports what it can back up.

Page Lock - React Ownership Management Library

A React ownership-management library that prevents conflicting edits in collaborative product workflows.

Web Component UI Library

A framework-agnostic component library for shipping reusable UI across React, CMS, and plain-browser environments.

Client CRM

A full-stack operations tool that replaced spreadsheet tracking for a support team managing client reporting workflows.

Older work and experiments are in the archive

Contact Me