Experience
Salient
Founding Engineer
San Francisco, CA
01/2025 - Present
- Build and own customer-facing platform surfaces — user management, reporting, analytics, and human-in-the-loop compliance review — for enterprise customers monitoring ~1M AI-driven phone interactions a month.
- Developed core AI voice-agent infrastructure — conversational memory, interruption handling, speech timing, and text normalization — powering tens of thousands of live calls daily with sub-second response times.
- Led engineering for a Fortune 100 financial institution, adapting the full platform (frontend, APIs, agent orchestration, SIP, databases) to run inside a highly restricted enterprise environment and taking it from pilot to production.
- Now leading self-serve product work: a visual conversation-flow builder for designing and managing AI agents, and an AI-powered reporting builder that generates custom reporting UIs on demand.
- Expanding the platform into new communication channels like SMS to broaden how AI agents reach customers
Action Network
Software Engineer
Remote
07/2022 - 10/2024
- Achieved multi-million in revenue by creating a reusable UI component library for consistent promotion rendering across platforms & properties
- Built multiple internal tools for the operations team, streamlining promotional content planning & management
- Developed user-facing products focused on bet-tracking and user engagement enhancement
- Led cross-functional teams on projects from ideation to deployment, ensuring alignment with business goals
- Worked closely with stakeholders to optimize user experience and feature functionality across multiple products
CMDI
Client Representative & Front End Developer
Tysons Corner, VA
04/2020 - 07/2022
- Created and Managed marketing/blog website using a headless CMS & NextJS
- Mock up designs for new features using Adobe XD and HTML/CSS
- Develop tools for the support team including web applications to manage 150+ clients
- Communicate bugs to development team through an agile project management tool
- Assist in development of new features through product meetings
- Provide support for three online products through emails, chats, calls, and scheduled trainings
- Manage 200+ client accounts to ensure satisfaction with products and services
- Created and curated helpdesk content on the Zendesk platform
Cherry Communications
Supervisor
Tallahassee, FL
05/2019 - 04/2020
- Promoted within 8 months for exceeding employee standards
- Led training of new employees
- Monitored all {30+} employees to ensure quality of call performance
Projects
A local control plane for coding agents that makes long-running AI work inspectable, resumable, and safe to merge.
A React ownership-management library that prevents conflicting edits in collaborative product workflows.
Enterprise data pipeline work that turns high-volume AI call data into real-time reporting and operational insight.
A framework-agnostic component library for shipping reusable UI across React, CMS, and plain-browser environments.
A full-stack operations tool that replaced spreadsheet tracking for a support team managing client reporting workflows.